SALES & CUSTOMER SERVICE REPRESENTATIVES
About Nerokas Engineering Solutions LTD
Nerokas Engineering solutions Ltd is is Africa's leader and premier facilitator for Industrial Automation as well as Open Hardware and a leading supplier of genuine electronic components and solutions. We serve a diverse community of innovators from students and hobbyists to professional developers and industrial clients by providing trusted quality and expert support to turn their ideas into reality. Our mission is to fuel the spark of creation across the continent.
Position Overview
We are offering two (2) paid internship positions for dynamic individuals eager to dive into the world of technology sales and customer support. This role is a unique opportunity to gain hands-on experience at the intersection of advanced electronics and direct customer engagement. You will become an expert on our products, from basic connectors to sophisticated sensors and development boards, while learning the full cycle of our sales and service operations.
Key Responsibilities
| Responsibility Category | Specific Duties & Details |
|---|
| Technical Product Expertise | Develop a deep understanding of our product portfolio: past (legacy components), present (current stock like sensors), and future (advanced development boards and solutions). |
| Multi-Channel Customer Engagement | Work directly with customers across all touchpoints: assist walk-in clients at our physical location, handle phone inquiries, and manage online customer interactions via email and chat. |
| Operational Workflow Proficiency | Master the online sales workflow, from order entry to fulfilment. Learn to efficiently use the company’s Point of Sale (POS) and customer management systems to process transactions and maintain records. |
| Professional Integrity & Support | Uphold the highest standards of integrity when handling transactions, customer data, and company resources. Support the sales and customer service team with administrative tasks and contribute to projects that improve the overall customer experience. |
Qualifications & Skills
- Candidates Currently pursuing or recently completed a degree in Business, Engineering, Communications, or a related field.
- Candidates with a keen interest in electronics, robotics, or technology. Prior hobbyist or academic project experience is a strong plus.
- Candidates with Strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
- Candidates with Utmost integrity and a professional demeanor in all situations.
What We Offer
A paid internship with practical, hands-on experience.
Deep immersion in the cutting-edge field of open-source hardware and electronics.
Mentorship from experienced professionals in sales and technology.
The opportunity to interact with a vibrant community of makers, developers, and innovators.
How to Apply
Interested candidates should submit a resume and a brief cover letter explaining their interest in electronics and customer service to Through the following Application Portal Link:
APLLICATION DEADLINE: Wednesday, January 28th, 2026.
