DATE: August 26, 2026
ISSUER: Management, NEROKAS ENGINEERING SOLUTIONS LTD. [ To be treated as URGENT ]
SUBJECT: Industry Disruption Response, Customs Delays, and Our Commitment to 100% Genuine Electronic Components
Executive Statement
As a technologically forward-looking company, we would never want our clients to face unexpected delays or compromised hardware quality. Building on our 15-year legacy as a genuine and leading supplier of electronics, our commitment remains anchored in two core promises: transparent communication during industry disruptions and unyielding protection of your component supply chain.
Important Customer Notice: Shipping and Customs Delays
We are writing to address an ongoing operational challenge affecting the processing and delivery of incoming shipments across the region.
A significant standoff and clearance slowdown has emerged between shipping agencies, cargo consolidators, and government authorities following the Kenya Revenue Authority’s (KRA) implementation of revised containerized cargo thresholds aimed at curbing tax evasion. Because consolidated and containerized shipments are currently subject to heightened regulatory checks and verification gridlocks at entry ports, several of our incoming freight consignments are experiencing temporary delays. With this ongoing issue, as well as rapid global economic & geopolitical changes, expect product pricing to also change in the near future. Refer: https://www.kbc.co.ke/kra-raises-threshold-for-containerised-cargo-to-ksh-3-2m-to-curb-tax-evasion/
  • Package Security: All incoming shipments remain fully secure and accounted for under strict custody.
  • Expedited Dispatch: Our logistics team is working around the clock with clearing partners to process items immediately upon container release.
  • Continuous Updates: Tracking channels are being updated in real time to provide complete visibility.
We deeply regret the frustration and inconvenience this situation - which is currently outside of our direct control - may cause you. We appreciate your patience, understanding, and continued loyalty as we navigate these industry-wide changes.
We sincerely regret the inconvenience caused by these external, industry-wide customs negotiations and thank you for your patience as we clear this backlog.
Industry Warning: The High Cost of Counterfeit Electronics - (Prime Example FAKE LITHIUM BATTERIES, MODULES eg Esp32 & Arduino!!)
While managing these shipping logistics, it has come to our urgent attention that counterfeit electronic components are increasingly circulating in the open market. This gray-market activity tarnishes the integrity of genuine distributors by not only discrediting the genuine distribution of quality electronics but also exposing systems to severe operational failures.
As an industry leader with 15 years of technical expertise, we warn against substituting verified components with uncertified open-market alternatives. Integrating counterfeit parts introduces five critical risks:
  1. Catastrophic System Failure: Counterfeit parts are frequently recycled, re-marked, or manufactured below baseline tolerances, leading to sudden device failure under load.
  2. Severe Fire and Electrical Hazards & Potential Loss of Human Life: Substandard components lack required safety insulation and thermal resistance, creating high risks of short circuits, board scorching, and electrical fires life changing injuries to personell and even certain death.
  3. Compromised Data and System Security: Unverified microchips and processors can harbor hardware vulnerabilities or inconsistent logic, exposing whole networks to stability risks and cyber threats.
  4. Cascading Financial Loss: Unplanned downtime, damaged downstream components, and premature hardware replacements severely inflate operational costs.
  5. Erosion of Brand and Engineering Integrity: A single failed component damages the reliability of your finished product, undermining years of built trust with your end customers.
Our Supply Chain Guarantee
Despite ongoing port and customs bottlenecks, Nerokas refuses to shortcut supply chain verification dully done by the relevant bodies of the Government of the Republic of Kenya. Every component we deliver undergoes strict origin authentication to guarantee genuine, factory-certified performance irrespective of its price. It is only fair for all business es to trade on genuine products hence creating and building a healthier futuristic Kenyan electronics industry. We strongly urge all buyers to pay attention to the quality of products the procure.
We appreciate your continued partnership and understanding. For urgent inquiries regarding open orders or technical component sourcing, please contact our customer support team at store@nerokas.co.ke or our active Line (Call & WhatsApp)+254706246248
Thank you for your patience and understanding on this matter!
Always buy Genuine!
Asante!
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Nerokas 

Open Hardware Facilitator

15 Years of Excellence in Electronics Supply & Distribution

Tel: +254 725 9 555 15

Mobile: +254 706 246 248

NEW LOCATION:

Nerokas Engineering & Makerspace Building,
Mama Simba Lane, A3 Garissa Rd, Thika